Refund & Return Policy
We, AA BUDJET KARAOKE [Company No.: CA0113167-P], together with our subsidiaries and affiliates (collectively, “AA BUDGET KARAOKE”) respect the privacy of individuals with regard to personal data and are committed to protecting the privacy of our users/subscribers/customers (collectively, “Users”), and strive to provide a safe and secure user experience.
You may refer to the group structure of AA BUDGET KARAOKE here.
1. Information collected by the Websites
2. Purpose of Personal Data collected
Personal Data that you provide to us voluntarily on our Websites and the other related channels may be processed and/or disclosed to our Vendors (as hereinafter defined) for the following purposes (collectively, "Purposes"):
o to manage, verify and complete transactions with you;
o to manage and verify your membership for our customer loyalty scheme (where applicable);
o to direct market our products and/or services to you;
o to understand and analyse our sales, and your needs and preferences;
o to develop, enhance, market and provide products and services to meet your needs;
o to enable you to participate in promotions and contests;
o to process exchanges or product returns;
o to improve our services;
o to respond to your requests or complaints;
o to send you updates on products, news and event updates, rewards and promotions, special privileges and initiatives offered by AA BUDGET KARAOKE and/or its partners and/or advertisers;
o to process your payment transactions;
o for our credit control service and/or collection of debts due and owing to us; and
o to comply with any regulatory, statutory or legal obligation imposed on us by any relevant authority.
Although the precise details of the Personal Data collected will vary according to the specific purpose (such as contests, forums, surveys etc.) whether via online or otherwise, we may typically collect the following Personal Data from or in relation to you:
o Phone number(s);
o Date of birth;
o Email address;
o Identity card number or passport number
3. Use and Disclosure
We may disclose your Personal Data within AA BUDGET KARAOKE and/or to the Vendors (as hereinafter defined) for the Purposes set forth hereinabove in accordance with the terms and conditions set out herein.
4. Impact of Non Provision of Personal Data
Please note that in the event that sufficient Personal Data is not supplied, or is not satisfactory to us, then your application or request for any of the above Purposes may not be accepted or acted upon or your request to browse some information on the Websites, or the use of, or subscription to, or purchase of any products and/or services offered by AA BUDGET KARAOKE may be denied or affected.